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Support Center » Knowledgebase » My pages show 500 internal server errors? Help!

 My pages show 500 internal server errors? Help!
Article This is probably because you tried CHMODing a file or folder (or a group of files/folders) to either 777 or 666. Please note that we run a secure version of PHP (using suPHP as the PHP handler). What this means is that instead of 777 or 666, you only need to CHMOD the files to 755 or 655 respectively, for security purposes.

Please try CHMODing your files to 755 or 655 and this should solve the problem.


Article Details
Article ID: 41
Created On: 16 May 2009 6:33 PM

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